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Privacy
Policy
Privacy
Statement
This statement discloses the privacy practices for www.signaturesupplements.com
(“the Site”), also known as the Individual Health Solutions Web
site. Questions regarding this privacy statement should be directed to
info@signaturesupplements.com. If you have not received a response to
your inquiry or your inquiry has not been satisfactorily addressed,
please contact Individual Health Solutions, llc directly at 301-874-1797.
Information
We Collect
We treat your information in the same manner we would want to have our
own personal information handled. Private, safe and secure. We recognize
your right to confidentiality and are committed to protecting your
privacy. We use the information that we collect on the Site to provide
you with a superior individualized learning experience.
Registration
To use some features on the Site, you must first complete a registration
form. During registration, you are required to provide basic contact
information, such as your name and email address. This information is
used to contact you about the services for which you have indicated
interest. At your option, you may provide additional demographic
information, such as age and gender, and we encourage you to provide
such information so that we can provide a more personalized experience.
Your
Account
When you place an order, we require you to establish your account, which
includes your name, e-mail address, mailing address, credit card number
and expiration date, and phone number. Your account information will be
used to communicate your order status and we may occasionally send out
emails, including newsletters, with information about other goods and
services available on the Site. If you prefer not to receive optional
marketing emails, you may adjust your account settings to prevent such
communications (see Choice/Opt-Out, below). If we receive updated
account information from our shippers or other third parties, we may
revise your account so that we can efficiently process your orders,
deliver your packages or otherwise communicate with you. If you would
like to review or revise your account information, you may access it
through the member information pages or by emailing our Customer Care
department at info@signaturesupplements.com.
Nutritional
Intelligence Assessment
When completing the initial Nutritional Intelligence questionnaire, we
ask you general questions about your lifestyle, family history, medical
history, and current medications. This information is used to develop a
personalized supplement program recommendation for you. There is no cost
to you and you may use this recommendation as you choose. While our goal
is to provide you with our Intelligent Nutrition Profile and
individualized Signature Supplement, you have no obligation to purchase
products from us. We provide the test results free of charge.
The information is provided for informational purposes only and
is not intended as a substitute for any information contained on or in
any product label or packaging. You
should not use the information on the Site for diagnosing or treating
any health problem or disease, or prescribing any medication or other
treatment.
Cookies
To personalize your experience at the Site, we may use a feature on your
Internet browser called a cookie. Cookies are small files that your Web
browser places on your computer's hard drive. We use cookies to let us
know that you are a prior customer and to retrieve certain information
previously provided by you to us, so that you do not need to re-enter
this information every time you shop at the Site. Cookies also let us
know how you found the Site (e.g., through a particular web site or
advertisement). Cookies are not used to access information entered on
the secure server. This information can only be accessed when you enter
your name and password. If you choose to configure your browser to
remove signaturesupplements.com cookies, you will not be able to make
purchases online, but you can still place an order by phone, fax or
mail.
Log
Files
Like most web sites, we may use log files on our servers. These log
files store information regarding IP (Internet protocol) addresses,
browser type, ISP (Internet service provider), referring/exit pages,
platform type, date/time stamp, and number of clicks. These log files
are used to analyze trends, administer the Site, track users’
movements in the aggregate, and gather broad demographic information for
our use. The log files are not linked to personal information.
Sharing
of General or Demographic Information
We may share general aggregate and/or demographic information that we
collect with our partners and advertisers in a manner that does not
identify any individual user or otherwise disclose personal information.
Tell-A-Friend
If you elect to use our referral service to inform a friend about the
Site, we will ask you for the friend's name and email address. We will
automatically send the friend a one-time email inviting them to visit
the Site. We store this information for the sole purpose of sending this
one-time email. The friend may contact us at info@signaturesupplements.com
to request the removal of this information from our database.
Security
The Site takes precautions that we believe are reasonable to protect our
users' information. When you register, complete the Nutritional
Intelligence Assessment questionnaire, or place an order online, your
credit card information is not sent over the Internet, making it
extremely difficult for your information to be stolen or intercepted.
Presently all data and test information is sent via mail or fax which
ensures your complete privacy and security.
All
of our clients' information, including both general and personal
information, is carefully stored in our offices and the facilities of
our Web-hosting provider. Only employees who use such information to
perform a specific job (for example, our billing clerk, researcher or a
customer service representative) are granted access to personal
information. In addition, we periodically, as well as any time new
policies are implemented, remind our employees about the importance of
our users' privacy and what steps to take to protect their information.
Finally, the servers on which we store personal information are kept in
a secure environment.. We make efforts we believe are reasonable to
prevent the alteration, theft, loss, or misuse of our users' information
by others. However, keep in mind that there is always some risk in
transmitting information over the Internet and we cannot provide an
absolute guarantee that your personal information will not be stolen or
otherwise accessed by others. If you have any questions about the
security of the Site, you can send an email to: Info@signaturesupplements.com.
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